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Client information
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Role at company
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E-mail:
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Which laboratory service did we provide you with?
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How would you rate the overall quality of our services?
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Excellent
Good
Neutral
Poor
Very Poor
How would you rate the communication from our team?
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Excellent
Good
Neutral
Poor
Very Poor
How would you rate our responsiveness to any issues or concerns you've raised?
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Excellent
Good
Neutral
Poor
Very Poor
How satisfied are you with the turn-around time provided?
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How satisfied are you with our invoicing system?
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please let us know how we can improve.
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What analysis services would you use if we offered them?
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What changes would most improve the services we offer?
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