Template for determining the consumer loyalty index (NPS)
Do you want to know how loyal your customers are to you? Are they ready to recommend you to their friends and colleagues? NPS (Net Promoter Score) or Customer Loyalty Index will help you. Use this template to calculate it and get the context of your results.
This template is for the visitors of your website to provide feedback on their likelihood to recommend your company and suggest improvements.
The submissions are stored in your FormDesigner account, where you can review them and follow up with your customers directly.
Form fields
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01
How likely would you be to recommend our company to a friend or colleague? NPS
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02
What changes would you suggest to improve our company? Text area
Questions about the Customer Loyalty Index template
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Where are the responses stored after someone submits the form?
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